Refund policy

For the safety of our customers, we cannot guarantee the integrity of a product once it has left our facility. At Roza Roots, we take pride in crafting high-quality, all-natural hair care products made with premium ingredients. Due to the nature of our handmade products and the use of natural preservatives, we are unable to accept returns or issue refunds. This policy ensures the potency and purity of our products while maintaining the highest standards of quality and care.